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Terms of Service

Last updated: March 2026

1. Overview

Punchline is a trading name of Azimuth Systems Ltd, a company registered in England and Wales. By using www.punchline.gg ("the Service"), you agree to these terms.

2. Content Ownership

You retain full ownership of all audio/video content you upload. By uploading content, you confirm that you own it or have authorisation from the owner to process it. We process your content solely to provide the Service and do not claim any rights over it.

3. Acceptable Use

You agree not to upload content that infringes copyright, contains illegal material, or violates the rights of third parties. You are responsible for ensuring clips generated from your content do not contain unauthorised copyrighted material (e.g., background music).

4. Service Availability

We aim to provide a reliable service but do not guarantee 100% uptime. We may modify, suspend, or discontinue features with reasonable notice.

5. Billing

Paid subscriptions are billed through Stripe. Invoices are issued by Azimuth Systems Ltd trading as Punchline. All prices are in GBP. You can cancel your subscription at any time through the billing portal.

6. Data Processing & Storage

Uploaded content is processed using third-party services (including transcription and AI analysis). Transcripts and analysis results are stored in your account.

To manage storage costs, the following retention policies apply:

  • Source files (your original upload) are automatically removed 7 days after clip generation is complete. Generated clips and analysis data remain available.
  • Generated clips are retained based on your plan: Starter (7 days), Pro (30 days), Agency (90 days), Enterprise (unlimited).
  • Storage limits apply per plan: Starter (1 GB), Pro (10 GB), Agency (50 GB), Enterprise (200 GB).
  • Abandoned uploads (files that fail to complete uploading) are automatically cleaned up after 24 hours.
  • You will receive an email notification before clips are automatically removed, giving you time to download them.

You can delete individual episodes or your entire account at any time. Manual deletion takes effect immediately.

7. Contact

For questions about these terms, contact us at info@punchline.gg.